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Italian Customer Service Representative Pharmaceutical Industry
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Company Overview
At Teleperformance Portugal, we pride ourselves on being a fast-growing company within a multicultural environment. Our client is a US pharmaceutical company specializing in vaccine development, headquartered in Gaithersburg, Maryland, with additional facilities in Rockville, Maryland and Uppsala, Sweden.
Job Description
We are seeking an Italian-speaking customer service representative to join our team. As a customer experience agent, you will be responsible for delivering outstanding customer service at every single opportunity. This includes placing orders from customers on the online shopping website and creating opportunities and value for employees, clients, customers, communities, and shareholders.
Required Skills and Qualifications
- Fluent level of written and verbal communication skills in Italian
- Good level of written and verbal communication skills in English (minimum B2)
- Great listening and communication skills
- Aptitude for problem-solving
- Dynamism and team spirit
Benefits
- Excellent work opportunity in a leading multinational company
- Stable work and career progression
- Intensive training and integration phase
- Private health insurance since day one in the company
- Possibility to live in one of our company apartments
- Complimentary organized sport activities and events
