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Remote Dutch Language Advisor Position
1 semana atrás
Job Summary
We are looking for a highly skilled and experienced Customer Service Advisor to join our team in Lisbon, Portugal. As a key member of our customer-facing team, you will be responsible for providing exceptional support and ensuring a seamless experience for our clients.
Key Responsibilities
- Handle customer inquiries and concerns via phone, email, and chat.
- Troubleshoot issues and offer tailored solutions to meet customer needs.
- Work collaboratively with internal teams to resolve complex customer issues.
- Develop and maintain a deep understanding of our products and services.
- Continuously improve processes and procedures to enhance customer satisfaction.
Requirements
- Fluency in Dutch with strong communication skills.
- Minimum 1 year of experience in customer service or a related field.
- Excellent problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment with multiple priorities.
- Proficiency in using customer service tools and CRM systems.
