Customer Support Specialist in Lisbon
Há 5 dias
**Job Description**
We are seeking a highly motivated and experienced Customer Support Specialist to join our team in Lisbon.
You will be responsible for providing exceptional customer experiences through accurate and detailed information about our holiday offers.
You will also manage and respond to customer requests through various channels, ensuring seamless communication.
In addition, you will assist customers with managing their bookings, queries, and requests in a timely and effective manner.
You will exceed customer expectations by delivering exceptional service and support.
**Requirements**
- Native-level proficiency in German and a minimum C1 level of English for effective communication.
- A valid Portuguese work permit is mandatory for this role.
- Ability to adapt to changes with a positive mindset, demonstrating flexibility and resilience.
- Motivation and commitment to perform tasks effectively, driven by a desire to deliver excellent results.
- Excitement about intercultural communication and embracing the expatriate lifestyle, fostering a deep understanding of diverse cultures.
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