International Customer Service Team Member for Digital Media Company
Há 7 dias
Blu Selection is a global organization that provides top-notch services to the world's leading digital media companies. We're seeking a skilled customer service representative to join our team in Lisbon. In this exciting role, you'll work closely with customers to resolve their queries and provide outstanding support.
About the Job
As a customer service specialist, you'll be responsible for handling customer inquiries via phone, email, and social media, providing solutions to issues related to accounts, the platform, and more. Your excellent communication and problem-solving skills will enable you to build strong relationships with customers and colleagues alike.
What We Offer
As a valued member of our team, you can expect a competitive salary, meal vouchers, transportation allowances, private health insurance after 6 months, a relocation package, and a pleasant working atmosphere in an international environment. You'll also have opportunities for professional development and career growth within our expanding global organization.
Requirements
To succeed in this role, you should possess native-level German and at least a B2 level of English, have 1 year of customer service experience in a contact center, and be knowledgeable about the value of good customer experiences. You should also be an attentive listener, comfortable communicating with people, and enthusiastic about intercultural communication and expatriate life.
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