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We are looking for a talented Italian Language Support Specialist to join our team at Teleperformance Portugal. As a pharmaceutical industry expert, you will be responsible for providing top-notch customer service to clients across Europe.
About UsTeleperformance Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. We were also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine.
The RoleYou will work in a fast-paced, multicultural environment, supporting our client, a US pharmaceutical company, by delivering exceptional customer experiences. Your responsibilities will include:
- Providing phone and written customer advice to customers from all over Europe
- Placing orders from customers on the online shopping website
- Creating opportunities and value for employees, clients, customers, communities, and shareholders
- Fluent level of written and verbal communication skills in Italian
- Good level of written and verbal communication skills in English (minimum B2)
- Great listening and communication skills
- Aptitude for problem-solving
- Dynamism and team spirit
- Excellent work opportunity in a leading multinational company
- Stable work and career progression
- Intensive training and integration phase
- Private health insurance since day one in the company
- Possibility to live in one of our company apartments
- Complimentary organized sport activities and events
