Multilingual Customer Support Agent

Há 4 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro
Multilingual Customer Support Agent

We are looking for a skilled Multilingual Customer Support Agent to join our team in Lisbon. As a key member of our client's global operations, you will deliver exceptional customer experiences.

About the Role:
  1. Answer inbound calls and respond to customer inquiries in multiple languages.
  2. Resolve customer service issues using open questions and support resources.
  3. Input accurate data on customer interactions into our database.

To succeed in this role, you should have fluency in Finnish (C2 level or native), good knowledge of English (B1 level), and strong typing skills (20 words per minute). Previous experience in customer-facing positions and strong listening skills are highly desirable.

Perks:
  • Comprehensive health insurance coverage after 6 months.
  • Airport pick-up and assistance with registration in Portugal.
  • Reimbursement of flight expenses.
  • Shared accommodation in Lisbon.
  • Free Portuguese language lessons.


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