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Support Professional for Banking Services
1 semana atrás
**Job Summary**
We are seeking a talented professional to join our team as a Customer Support for Finance Services. As a key member of our team, you will be responsible for supporting bank customers, providing clear information about products and services, managing customer requests, and clarifying any doubts.
In this role, you will work in a fast-paced environment, with high-quality and timeliness standards. You will have the chance to work in a multicultural and goal-oriented team, where you will be able to grow and develop your skills.
**Responsibilities**
- Support bank customers
- Provide clear information about products and services
- Manage customer requests and clarify any doubts
- Demonstrate a positive attitude towards the brand
- Deliver top-class interactions and customer service in rotating shifts
**Requirements**
- Minimum academic qualifications: 12th grade
- Fluent level of written and verbal communication skills in French
- Fluency in English (B2 level mandatory)
- Professional experience in Contact Center in the banking sector (preferential)
**What We Offer**
- Full-Time contract
- Personal training and development programs
- Good reference for future career
- Leadership opportunities
- Challenging work as a Customer Support for Finance Services
- A solid career full of progression opportunities
- Health Insurance since day one in the company
- Cafeterias with free healthy meals
- Free events: workshops and other work-life balance activities
