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Adecco Prestação De Serviços, Lda is seeking a skilled and results-driven Customer Success and Upsell Specialist to join our dynamic sales team. In this role, you will be responsible for driving revenue growth and ensuring high customer satisfaction through strategic cross-selling and upselling efforts.
Your key responsibilities will include driving customer retention by ensuring high renewal rates and identifying at-risk accounts, providing specialized support and proactive guidance to meet client needs and expectations, and boosting new business revenue through effective cross-selling and upselling strategies.
To succeed in this role, you will need to have a strong understanding of CRM software, excellent communication and interpersonal skills, and the ability to work collaboratively with cross-functional teams.
Benefits:
- A competitive benefits package including health insurance and paid time off
- Opportunities for professional growth and development