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Customer Experience Representative
2 semanas atrás
We are looking for a dedicated Customer Experience Representative to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients.
About Us:Blu Selection is a global brand that has grown from a small startup to one of the biggest international customer experience solution providers. Our mission is to deliver top-notch customer experiences through innovative solutions and a talented team.
Key Responsibilities:- Respond to customer inquiries via phone/email/social media channels.
- Document relevant case information and provide solutions to customer issues.
- Collaborate with internal teams to resolve complex customer issues.
- Excellent communication skills and a friendly demeanor.
- Proficiency in German and a good level of English.
- Previous experience in Customer Service or credit recovery is a plus.
- Competitive salary package.
- Professional development opportunities.
- Collaborative work environment.
