Customer Excellence Lead
Há 3 dias
Job Description
We are Emma – The Sleep Company, a highly ambitious and hard-working team pushing the boundaries of technology to transform the world of sleep. We're looking for talented individuals who can own critical issue resolution, serve as subject matter experts on customer experience, and resolve executive-level escalations.
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Operations Excellence Lead
Há 6 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout the RoleWe are looking for an Operations Excellence Lead who can help us improve our internal processes and systems. As an Operations Excellence Lead, you will work cross-functionally with various teams to create and implement efficient processes that drive business growth.You will be responsible for identifying areas of improvement and developing...
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Operational Excellence Lead
Há 6 dias
Lisboa, Lisboa, Portugal Bloq Tempo inteiroBloq.it is a pioneer in the smart locker industry, revolutionizing online deliveries with innovative solutions. Our goal is to make deliveries more sustainable and cost-effective. We're seeking an Operational Excellence Lead to join our Business Operations team and contribute to this mission.As our new Operational Excellence Lead, you'll work closely with...
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Customer Service Excellence Manager
Há 7 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroAbout the TeamWe are a dynamic team at GrabJobs, passionate about delivering exceptional client experiences in our retail stores. We are seeking a Customer Service Excellence Manager to join our team and lead our customer service efforts.In this role, you will be responsible for designing and delivering training programs that enhance the skills and knowledge...
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Lisboa, Lisboa, Portugal Phiture Tempo inteiroIn this role as Customer and Vendor Process Excellence Lead, you will be responsible for driving process improvements and ensuring high-quality data management practices across the organization. Your primary focus will be on optimizing CVMD processes, identifying areas for improvement, and implementing corrective actions.Your key responsibilities will...
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Service Excellence Lead
Há 2 dias
Lisboa, Lisboa, Portugal Devoteam Tempo inteiroDevoteam Managed Services is looking for an experienced Service Excellence Lead to oversee the delivery of exceptional services to our clients. As a key member of our team, you will be responsible for driving service excellence through process improvements, effective communication, and stakeholder engagement.Your primary focus will be on:Client Relationship...
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Organisational Excellence Lead
Há 2 dias
Lisboa, Lisboa, Portugal The HubDanske Bank Tempo inteiroWe are seeking an Organisational Excellence Lead to join our team in Lisbon. This role will be responsible for driving process improvements and cultural transformations across the organisation.About the RoleAs a key member of our People & Culture function, you will play a critical role in shaping the future of our organisation.Key Responsibilities:Process...
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Data Operations Excellence Lead
Há 6 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're committed to fostering a culture of inclusion and growing a diverse workforce.The RoleAs a Quality Lead...
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Operational Excellence Lead
Há 6 dias
Lisboa, Lisboa, Portugal Next Engineering Tempo inteiroAbout UsWe are Next Engineering, a technology consultancy with a passion for innovation and excellence.Our team is comprised of experienced professionals who are dedicated to delivering high-quality solutions that meet the evolving needs of our clients.Job DescriptionWe are seeking an Operational Excellence Lead to join our team and help drive business...
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Marketing Excellence Manager
Há 2 dias
Lisboa, Lisboa, Portugal NielsenIQ Tempo inteiroJob Title: Marketing Excellence ManagerAbout This JobWe are seeking an experienced Marketing Excellence Manager to join our team. As a key member of our Customer Success organization, you will be responsible for driving customer satisfaction and loyalty across the Western Europe region.ResponsibilitiesSupport the Regional Customer Success lead in managing...
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Customer Excellence Performance Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Emma Sleep Gmbh Tempo inteiroReady to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your...
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Customer Excellence Performance Manager
Há 3 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroSocial network you want to login/join with:Customer Excellence Performance Manager, LisboaClient:Emma – The Sleep CompanyLocation:Lisboa, PortugalJob Category:Other-$0-0/monthlyEU work permit required:YesJob Views:5Posted:16.03.2025Expiry Date:30.04.2025Job Description:Ready to lead, disrupt and reinvent the sleep industry?We are Emma – The Sleep...
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Customer Excellence Performance Manager
1 semana atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroReady to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your...
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Senior Customer Excellence Process Manager
1 dia atrás
Lisboa, Lisboa, Portugal Emma Tempo inteiroReady to lead, disrupt and reinvent the sleep industry?We are Emma – The Sleep Company.Founded in 2015, we've become the world's largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe.Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower...
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Senior Customer Excellence Process Manager
1 dia atrás
Lisboa, Lisboa, Portugal Emma – The Sleep Company Tempo inteiroReady to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. Founded in 2015, we've become the world's largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that...
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Operational Excellence Lead
Há 6 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob DescriptionThe Senior Operations Manager will oversee and optimize operations within the Debt Management Plan Department. This role involves managing a team of around 100 staff, focusing on enhancing customer service and implementing digital communications.Key Responsibilities:Enhance customer satisfaction through effective service delivery.Implement...
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Procurement Excellence Lead
Há 7 dias
Lisboa, Lisboa, Portugal Logoplaste Tempo inteiroAbout This RoleWe are seeking an experienced Category Manager to join our team at Logoplaste. The ideal candidate will have a strong background in procurement and sourcing, with experience in managing complex projects and developing strategic plans.In this role, you will be responsible for driving procurement excellence across various categories globally,...
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Customer Excellence Performance Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroReady to lead, disrupt and reinvent the sleep industry?We are Emma – The Sleep Company. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your...
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Customer Support Team Lead
Há 6 dias
Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiroWe are looking for a highly motivated and experienced Customer Support Team Lead to join our team in Lisbon, Portugal.About the JobThis is an exciting opportunity to work with a team focused on content review and customer support, with a strong emphasis on performance analysis and reporting.Key ResponsibilitiesLead and manage a team of German agents to...
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Customer Retention Lead
Há 3 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob DescriptionThe Work You'll Do:Cultivate relationships with key stakeholders within our CustomersCollaborate with Account Management and Customer Success to build comprehensive account plansImplement industry best practices to enhance the overall customer experience during renewalProactively identify and capitalize on renewal upsell opportunities within...
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Delivery Excellence Lead
1 dia atrás
Lisboa, Lisboa, Portugal HCLTech Tempo inteiroAt HCLTech, we empower our clients to innovate and succeed in a rapidly changing world through digital transformation, engineering, cloud, and AI capabilities. As a project manager, you will play a vital role in driving our customers' success.Your Key TasksAs a project manager, you will lead end-to-end project management, working directly with customers to...