HR Process Specialist

Há 3 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

**About the Role:**

We are looking for an experienced Oracle HCM Functional Consultant to join our team at Unilabs. As an HRIS Specialist – Functional Expert, you will be responsible for providing comprehensive support for our Oracle HRIS system with a focus on functional and HR process expertise in Oracle HCM solutions.

Key Responsibilities:

  • Provide excellent customer service by investigating, troubleshooting, and resolving incidents and requests for Oracle HCM on a global level within SLAs or escalating to the Application Management Support partner.
  • Deliver expert-level support, especially in the functional area for Oracle HCM, HR processes, user and data management, and data expertise.
  • Proactively identify opportunities for HR process and system improvements, help implement them, and be responsible for Oracle HCM NPS score improvements via system enhancements.

Requirements:

  • Bachelor's or Master's degree in Human Resources, Information Technology, or a related field.
  • At least 2+ years of hands-on experience in Oracle HRIS administration and support, with expertise in Oracle HCM Cloud or Oracle E-Business Suite HR.
  • Experience with issue resolution at Tier 1 level in a ticketing tool.


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