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Multicultural Customer Care Agent
1 semana atrás
Are you a customer-centric professional looking for a new challenge? Do you thrive in a dynamic and multicultural environment? We are seeking a highly skilled Customer Support representative to join our team in Lisbon, Portugal.
About the PositionThis is a full-time position that involves working in rotative shifts (Monday to Sunday, 7 AM – 9 PM) with a fixed-term contract renewable every year. The company offers an intensive training program to ensure your success in this role.
Your key responsibilities will include:
- Handling customer inquiries and resolving issues via phone, email, or social media
- Providing guidance and support to customers on various topics
- Developing effective solutions to customer concerns
- Collaborating with other teams to ensure seamless issue resolution
In terms of qualifications, we are looking for someone who:
- Speaks a native level of Dutch and has at least a B2 level in English
- Understands the value of delivering outstanding customer experiences
- Has excellent communication and interpersonal skills
- Thrives in a dynamic and fast-paced environment
- Is interested in intercultural communication and expatriate lifestyle
- Is willing to relocate to Lisbon for an international career experience
We offer a competitive salary package, including free accommodation (shared flat, all bills included), and relocation assistance for international candidates.