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Multicultural Customer Care Agent

1 semana atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Are you a customer-centric professional looking for a new challenge? Do you thrive in a dynamic and multicultural environment? We are seeking a highly skilled Customer Support representative to join our team in Lisbon, Portugal.

About the Position

This is a full-time position that involves working in rotative shifts (Monday to Sunday, 7 AM – 9 PM) with a fixed-term contract renewable every year. The company offers an intensive training program to ensure your success in this role.

Your key responsibilities will include:

  • Handling customer inquiries and resolving issues via phone, email, or social media
  • Providing guidance and support to customers on various topics
  • Developing effective solutions to customer concerns
  • Collaborating with other teams to ensure seamless issue resolution

In terms of qualifications, we are looking for someone who:

  • Speaks a native level of Dutch and has at least a B2 level in English
  • Understands the value of delivering outstanding customer experiences
  • Has excellent communication and interpersonal skills
  • Thrives in a dynamic and fast-paced environment
  • Is interested in intercultural communication and expatriate lifestyle
  • Is willing to relocate to Lisbon for an international career experience

We offer a competitive salary package, including free accommodation (shared flat, all bills included), and relocation assistance for international candidates.