Sales Operations Specialist

Há 4 dias


Lisboa, Lisboa, Portugal Imperial Brands Tempo inteiro
Job Overview

This is an exciting opportunity for a CRM Sales Operations Analyst to join Imperial Brands PLC and contribute to shaping our data-driven future.

Main Accountabilities
  • Maintain CRM data quality and integrity through regular imports, updates, and cleansing.
  • Optimize the Salesforce system by identifying enhancements to workflows, fields, and segmentations.
  • Provide critical support to cross-functional teams through system administration, setup, and monitoring.
  • Develop and maintain comprehensive reports and dashboards to inform business decisions.
  • Lead training sessions and offer ongoing support to ensure employee proficiency in using the CRM system.
  • Ensure seamless implementation of sales cycle incentives management.
Qualifications and Skills
  • Degree in Business Administration or related field.
  • Proven experience with CRM systems, reporting, and analytics.
  • Expertise in data analysis and Excel.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.


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