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International E-Commerce Customer Care Agent

2 semanas atrás

Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Are you passionate about delivering exceptional customer service and do you have what it takes to work in a fast-paced e-commerce environment? We are looking for an International E-Commerce Customer Care Agent to join our team in Lisbon

About the Role

This is a fantastic opportunity to join a dynamic team and contribute to the growth and success of our company. As an e-commerce support specialist, you will be the first point of contact for customers with inquiries about their shopping carts or issues during their shopping experience.

Responsibilities and Requirements

  • Assist customers via phone, email, or chat rooms
  • Resolve technical issues, answer questions about products, or provide general assistance to customers
  • Proficiency in Dutch or Flemish, with a good command of English
  • Energetic and innovative mindset
  • Ability to think quickly and work proactively
  • Strong communication skills and intercultural understanding

What We Offer

  • Long-term fixed term contract, renewable annually
  • Full-time working hours (40h/week) on rotating shifts
  • Competitive salary and benefits package, including free accommodation options
  • Reimbursement of initial flight expenses for international candidates
  • Support with paperwork and language skills

About Lisbon

Lisbon is a great place to live, work, and explore. The city offers a unique blend of urban and beach life, with a rich cultural history, excellent climate, and delicious cuisine.