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Customer Service Agent Portugal
3 semanas atrás
We are seeking a highly motivated Customer Service Agent to join our team in Porto, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in France and other English-speaking countries.
About UsTeamViewer GmbH is a pioneer in remote connectivity software, driving innovation through cutting-edge technologies like Augmented Reality and Artificial Intelligence. Our inclusive culture celebrates diversity and empowers employees to grow professionally and personally.
We believe in delivering outstanding customer experiences, and we're looking for someone who shares our passion for excellence.
Responsibilities- Handle customer inquiries and resolve technical issues efficiently.
- Create customized offers for prospect customers based on their requirements.
- Presentation software solutions to customers through online demos.
- Collaborate with the Customer Support team to ensure seamless customer experiences.
To succeed in this role, you should possess:
- A degree in a relevant field.
- Fluency in French and English (additional languages beneficial).
- Previous experience in customer-facing roles or sales.
- Strong communication and problem-solving skills.
