Process Executive

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Join Our Team as a Process Executive - Quality Analyst

We are seeking a highly skilled and motivated Process Executive - Quality Analyst to join our team at Blu Selection. As a key member of our quality assurance team, you will play a critical role in ensuring the highest standards of quality and excellence in our processes.

Key Responsibilities:
  • Monitor and analyze trends in our process flow to identify areas for improvement.
  • Provide constructive feedback and suggestions for process improvement to our team.
  • Review and analyze data at both the account and campaign level to ensure quality and consistency.
  • Actively review decision accuracy to ensure alignment with internal standards and policies.
  • Coach team members on audit findings, performance, and compliance.
  • Provide weekly/monthly quality dashboards and statistics to stakeholders.
Requirements:
  • EU passport or residence permit for Portugal.
  • Dutch native speaker and fluent English speaker (C1 minimum) with excellent communication skills.
  • Minimum 1 year of experience in audit or quality environment performing quality control and quality analysis.
  • Minimum 3 years of work experience.
  • Strong analytical skills, focused, and organized with attention to detail.
  • Understanding of the social space (trends, influencers, engagement, etc.).
  • Experience in international technical support environment, search skills, and ability to approach problems logically.
What We Offer:
  • Salary range in line with the market depending on experience.
  • Long-term position with 24/7 rotative shifts.
  • Pleasant and inspiring working atmosphere.
  • Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation.
  • Professional development and clear career path.
  • Relocation package: 2000€ paid with 1st month of salary (out of Portugal and located on the islands) 1000€ paid with 1st month of salary (when relocating to Lisbon but already being based in Portugal).
About Lisbon:

Lisbon is a vibrant and colorful city with a rich cultural history. As a resident, you can enjoy a delicious Portuguese cuisine, famous cafe culture, friendly people, and a happy-go-lucky urban life. The city offers a warm climate all year and a sunny beach life next to the Atlantic. Our team is part of a diverse community of over 300,000 people working together in the technological and digital field.


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