Process Executive
3 semanas atrás
We are seeking a highly skilled and motivated Process Executive - Quality Analyst to join our team at Blu Selection. As a key member of our quality assurance team, you will play a critical role in ensuring the highest standards of quality and excellence in our processes.
Key Responsibilities:- Monitor and analyze trends in our process flow to identify areas for improvement.
- Provide constructive feedback and suggestions for process improvement to our team.
- Review and analyze data at both the account and campaign level to ensure quality and consistency.
- Actively review decision accuracy to ensure alignment with internal standards and policies.
- Coach team members on audit findings, performance, and compliance.
- Provide weekly/monthly quality dashboards and statistics to stakeholders.
- EU passport or residence permit for Portugal.
- Dutch native speaker and fluent English speaker (C1 minimum) with excellent communication skills.
- Minimum 1 year of experience in audit or quality environment performing quality control and quality analysis.
- Minimum 3 years of work experience.
- Strong analytical skills, focused, and organized with attention to detail.
- Understanding of the social space (trends, influencers, engagement, etc.).
- Experience in international technical support environment, search skills, and ability to approach problems logically.
- Salary range in line with the market depending on experience.
- Long-term position with 24/7 rotative shifts.
- Pleasant and inspiring working atmosphere.
- Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation.
- Professional development and clear career path.
- Relocation package: 2000€ paid with 1st month of salary (out of Portugal and located on the islands) 1000€ paid with 1st month of salary (when relocating to Lisbon but already being based in Portugal).
Lisbon is a vibrant and colorful city with a rich cultural history. As a resident, you can enjoy a delicious Portuguese cuisine, famous cafe culture, friendly people, and a happy-go-lucky urban life. The city offers a warm climate all year and a sunny beach life next to the Atlantic. Our team is part of a diverse community of over 300,000 people working together in the technological and digital field.
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Process Executive
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro{"title": "Process Executive - Quality Analyst", "description": "Job SummaryWe are seeking a highly skilled Process Executive - Quality Analyst to join our team at Blu Selection. As a key member of our quality assurance team, you will be responsible for monitoring, analyzing trends, and providing constructive feedback to improve our process flow.Key...
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Process Executive
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAre you a detail-oriented and analytical individual looking for a challenging role in quality assurance?We are seeking a Process Executive - Quality Analyst to join our team at Blu Selection in Lisbon, Portugal.As a Process Executive - Quality Analyst, you will be responsible for monitoring and analyzing trends, providing constructive feedback, and...
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Process Executive
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Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob SummaryBlu Selection is seeking a highly skilled Process Executive - Quality Analyst to join our team in Lisbon. As a key member of our quality assurance team, you will be responsible for monitoring, analyzing trends, and providing constructive feedback to improve our process flow. Key ResponsibilitiesMonitor and review the quality of service provided to...
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