Help Desk Professional with French Language Skills

1 dia atrás


Lisboa, Lisboa, Portugal Smartrecruitments Tempo inteiro

We are Smart-Recruitments, a cutting-edge recruitment company with a diverse client base.

We provide bespoke recruitment solutions for businesses across multiple sectors.

To further enhance our services, we're seeking a highly skilled Help Desk Professional with expertise in French language support.

In this role, you'll play a pivotal part in delivering exceptional customer service, troubleshooting technical issues, and fostering strong relationships with clients and internal teams.

Your primary responsibilities will include:

  • Offering comprehensive technical support to clients, leveraging your expertise to resolve complex issues efficiently
  • Maintaining open and transparent communication with clients and internal stakeholders to ensure seamless issue resolution
  • Collaborating with partners to achieve a superior support experience, emphasizing customer satisfaction and proactive problem resolution
  • Participating in ongoing evaluation and enhancement of support processes to continually improve the customer experience

To excel in this position, you'll require fluency in both French and English, exceptional interpersonal skills, and a solid foundation in technical support or a related field.



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