Business Excellence Strategist

2 semanas atrás


Lisboa, Lisboa, Portugal Amgen Tempo inteiro

Business Excellence Lead

Amgen's Capability Centre Portugal is a dynamic and innovative workplace, ranking as the number 1 company in Best Workplaces - Portugal (category 201-500 employees) by the Great Place to Work Institute. Our team of over 300 talented individuals from more than 35 nationalities, diverse areas of expertise, and professional experience are shaping the future of healthcare. This is an opportunity to explore a world of possibilities in various areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs, and more. Our office in Lisbon's city center fosters innovation, excellence, and inspiration. Come thrive with us at Amgen, supporting our mission to serve patients.

Key Responsibilities:

  • Develop a service, performance, and growth culture by establishing change and innovation as core values within the ACCP.
  • Facilitate the governance of Amgen's leadership team ACCP.
  • Support the Leadership team in strategy development & realization.
  • Establish and articulate a clear strategy for continuous improvement in process and procedures.
  • Collaborate effectively with peers, functional leads, and other partners across the organization.
  • Lead programs and projects at ACCP and international level.
  • Act as a liaison with key partners, including VPs and functional leaders.
  • Ensure that the ACCP delivers a customer-focused and efficient service.
  • Ensure user experience and satisfaction of ACCP customers.
  • Responsible for the ACCP performance survey with partners.
  • Collaborate with the ACCP Finance Head in the forecasting exercise.
  • Drive the integration of productivity targets into the financial planning process.
  • Provide actionable insights and recommendations to senior leadership.
  • Champion the introduction of technology in everyday business processes.

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