Lead Business Analyst for CRM

4 semanas atrás


Porto, Porto, Portugal ALTER SOLUTIONS Tempo inteiro

About Alter Solutions

Alter Solutions Portugal is a leading IT consultancy company, driving digital transformation and part of the Alter Solutions Group, established in 2006 in Paris.

In 2022, Alter Solutions joined the act digital group, forming a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, Canada, United States of America, Morocco, Spain, France, Luxembourg, Poland, Portugal, and Serbia. We were also certified as a Great Place to Work in 2022.

In Portugal, we partner with over 120 clients and a team of over 500 people, working on projects for diverse industries such as banking, insurance, transportation, aviation, energy, and telecom.

As the Nearshore IT center, Alter Solutions Portugal has a dedicated team of around 30 specialized professionals, integrated into projects with several internationally renowned clients.

Job Responsibilities

The major tasks of this role include:

  • Maintaining the product backlog
  • Elaborating requirements and writing stories
  • Prioritizing requirements in coordination with the team
  • Closing communication with our service partner
  • Acting as the first contact for any questions regarding placed requests
  • Leading the Backlog Refinement meetings

Requirements

Must-Have:

  • Microsoft Dynamics or CRM experience
  • High seniority in BA skills
  • Experience in SW development and process analysis

Nice-to-Have:

  • Good understanding of how to elicit requirements (structuring of the requirements engineering process)
  • Hands-on requirement engineering

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