Lead Business Analyst for CRM
4 semanas atrás
About Alter Solutions
Alter Solutions Portugal is a leading IT consultancy company, driving digital transformation and part of the Alter Solutions Group, established in 2006 in Paris.
In 2022, Alter Solutions joined the act digital group, forming a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, Canada, United States of America, Morocco, Spain, France, Luxembourg, Poland, Portugal, and Serbia. We were also certified as a Great Place to Work in 2022.
In Portugal, we partner with over 120 clients and a team of over 500 people, working on projects for diverse industries such as banking, insurance, transportation, aviation, energy, and telecom.
As the Nearshore IT center, Alter Solutions Portugal has a dedicated team of around 30 specialized professionals, integrated into projects with several internationally renowned clients.
Job Responsibilities
The major tasks of this role include:
- Maintaining the product backlog
- Elaborating requirements and writing stories
- Prioritizing requirements in coordination with the team
- Closing communication with our service partner
- Acting as the first contact for any questions regarding placed requests
- Leading the Backlog Refinement meetings
Requirements
Must-Have:
- Microsoft Dynamics or CRM experience
- High seniority in BA skills
- Experience in SW development and process analysis
Nice-to-Have:
- Good understanding of how to elicit requirements (structuring of the requirements engineering process)
- Hands-on requirement engineering
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