Customer Experience Specialist in the Fashion Industry

Há 4 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

Job Description:

We are seeking a fashion expert for a multinational retailer to join our team in Lisbon. As a customer experience specialist, you will be responsible for delivering exceptional customer service and creating memorable experiences for our customers.

Salary and Benefits:

  • A competitive salary with two options: including free accommodation or private health insurance
  • Relocation support for international candidates: reimbursement of initial flight expenses, yearly two-way flight ticket back to home country, and help with paperwork
  • Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
  • Real career opportunities: development program within 6 months for access to other opportunities within the company

Key Responsibilities:

  • Develop and implement strategies to enhance customer experience and drive loyalty
  • Collaborate with cross-functional teams to achieve business objectives and improve customer satisfaction
  • Provide expert advice on fashion products and services to customers
  • Stay updated on industry trends and best practices to inform business decisions

Lisbon as your new home:

  • A vibrant city with rich cultural history
  • Diverse community with a large English-speaking population
  • Delicious cuisine and famous cafe culture
  • Excellent work-life balance and plenty of opportunities for leisure and entertainment


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Company OverviewWe are a leading multinational company in the fashion industry, looking for pro-active and motivated individuals to join our team as Customer Support Specialists. Our company is dedicated to providing excellent service to our customers, and we're seeking people who share our passion for the fashion industry.Job DescriptionAs a Customer...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    As a Fashion Industry Customer Care specialist at Teleperformance Portugal, you will be responsible for delivering exceptional customer service to clients across the fashion industry. You will work closely with PVH, a leading clothing multinational company, to provide support services.The ideal candidate will possess strong communication skills, both written...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Role Overview: We are seeking a Fashion Experience Specialist to join our team at Tn Portugal. In this role, you will play a vital part in creating an atmosphere of energy and passion for the Zegna brand. You will work closely with colleagues to deliver an exceptional shopping experience to our customers.Key Responsibilities:Learn about our products,...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking a highly motivated and enthusiastic individual to fill the role of CUSTOMER EXPERIENCE SPECIALIST FOR FASHION at Blu Selection in Lisbon.This is an exciting opportunity to work with a multicultural team that values intercultural communication and expatriate lifestyle.About the JobThe successful candidate will have excellent communication...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the JobThis is an exciting opportunity to join our team as a Customer Experience Associate in the fashion industry. In this role, you will be responsible for delivering exceptional customer service and resolving customer complaints.Key Responsibilities:Manage customer relationships through effective communicationResolve customer complaints and issues...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Key ResponsibilitiesProvide information, solutions, and expert advice to customers via phone, email, and chat.Contribute to a positive customer experience through responsible communication and treatment of each contact.Achieve defined performance targets and contribute to the success of the department.Ensure high levels of client satisfaction and quality.You...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Summary:We are seeking an experienced customer service agent with a passion for luxury fashion to join our team. As a representative of our international brand, you will provide exceptional customer experiences, communicate effectively with clients, and contribute to a positive and supportive team environment.Key Responsibilities:Handle customer...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the JobThis is an exciting opportunity to join our team as a Customer Experience Associate in the fashion industry. In this role, you will be responsible for delivering exceptional customer service and resolving customer complaints.Key Responsibilities:Manage customer relationships through effective communicationResolve customer complaints and issues...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you looking for a unique opportunity to combine your passion for fashion with excellent customer service? Blu Selection's Customer Support Specialist role in high-end fashion may be the perfect fit for you.Job DescriptionIn this exciting position, you will:Deliver exceptional customer experiences through phone and email supportProvide detailed product...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We're looking for a Sales and Customer Experience Specialist to join our team at Blu Selection! As a fashion industry representative, you'll have the opportunity to work with a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.Your key responsibilities will...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Fashion Forward Customer ServiceWe're looking for a customer service agent who can provide exceptional support to our clients while showcasing their fashion expertise. The ideal candidate will have a strong passion for fashion and staying up-to-date with the latest trends.Your Key Responsibilities:Deliver excellent customer service by resolving queries and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the Role:This is an exciting opportunity to join our team as a Customer Service Representative for a fashion brand based in Lisbon.In this role, you will be responsible for delivering exceptional customer experiences across various channels, including phone, email, and chat.Your primary goal will be to resolve customer queries efficiently while...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are an international Customer Experience Specialist, established in 2000 by two French entrepreneurs, with a global presence and over 50,000 employees worldwide. Our Lisbon hub provides customer service experiences on behalf of leading brands across various industries.This is an exciting opportunity to work in a challenging and fast-paced...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    **Company Overview:**PVH is a leading multinational company in the fashion and lifestyle industry, with over 400,000 associates operating in 40 countries.We have a portfolio of brands such as Calvin Klein, Tommy Hilfiger, Van Heusen, Izod, Arrow, and many other internationally recognized names in the fashion world.**Job Description:**As a Customer Service...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job DescriptionAs a Fashion Industry Professional, you will play a key role in helping us deliver exceptional customer service and creating a positive shopping experience for our customers. Your responsibilities will include handling customer inquiries, resolving issues, and providing personalized product recommendations.Key ResponsibilitiesHandle customer...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Welcome to Blu Selection, where fashion meets customer service! As a Customer Support Specialist, you'll be the face of our brand, interacting with customers via phone, email, or chat. Your primary responsibility will be to provide accurate and timely responses to customer inquiries, ensuring a seamless shopping experience.The ideal candidate will have a...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    **Company Overview:**Blu Selection is a premium luxury fashion brand that values exceptional customer service. We are currently recruiting for a Fashion Industry Customer Care Expert to join our Customer Service team in Lisbon.**Job Description:**Provide expert product information and advice to customers via phone and email.Follow up with customers to ensure...


  • Lisboa, Lisboa, Portugal BluSelection Tempo inteiro

    We are seeking a skilled Fashion and Customer Support Specialist to join our team at BluSelection in Lisbon. In this role, you will be responsible for providing top-notch customer service via phone and email, as well as offering expert advice on our luxury products.Key responsibilities include:Assisting customers with their queries and concernsProviding...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We're seeking a highly motivated and skilled individual to join our team as a Retail Customer Experience Specialist. As a retail customer experience specialist, you'll be responsible for providing exceptional customer service to clients of luxury fashion brands.Your responsibilities will include being a fashion mentor to customers during their shopping...


  • Lisboa, Lisboa, Portugal Cityjoboffers Tempo inteiro

    About the RoleWe are seeking a highly skilled Fashion Support Specialist to join our team in Lisbon, Portugal. As a German language customer service representative, you will be responsible for providing top-notch support to our customers via phone, email, and chat.ResponsibilitiesAssist customers with inquiries and resolve issues related to orders,...