Fashion Industry Customer Care
1 dia atrás
As a Fashion Industry Customer Care specialist at Teleperformance Portugal, you will be responsible for delivering exceptional customer service to clients across the fashion industry. You will work closely with PVH, a leading clothing multinational company, to provide support services.
The ideal candidate will possess strong communication skills, both written and verbal, with native fluency in Italian and a good command of English. Additionally, they will have excellent problem-solving skills, with the ability to efficiently manage multiple emails and create upsell opportunities.
We offer an exciting opportunity to work in a multicultural environment, with a chance to cooperate with leaders in various industries. Our benefits package includes stable work and career progression, health insurance from day one, and annually complementary return flights to your home country within Europe.
Main Responsibilities:
- Provide customer support via phone or email.
- Collaborate with PVH teams to resolve customer issues.
- Upsell and cross-sell products to enhance customer experience.
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