Customer Service Representative for Fashion

1 semana atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

As a Customer Service Representative for Fashion, you will be the face of our company, ensuring that every customer interaction is a positive one. You will handle all customer inquiries, providing fashion advice and helping customers with their orders. To succeed in this role, you must be proactive, motivated, and possess excellent communication skills.

PVH is a multinational company with a portfolio of brands such as Calvin Klein, Tommy Hilfiger, Van Heusen, Izod, Arrow, and many others. We are looking for individuals who share our passion for the fashion industry and have a strong desire to build a successful career.

Responsibilities:

  • Ensure an adequate response time while delivering the highest service possible
  • Assist customers by phone or through written support with any questions and concerns regarding the service
  • Maintain excellent quality and efficiency to achieve our team targets
  • Identify and process orders that may be fraudulent
  • Provide information regarding shipping and delivery
  • Advise customers at a high level, providing updated help guides and meeting their individual needs

Requirements:

  • Native written and verbal communication skills in French
  • Good level of English – B1 level (mandatory)
  • Social media responsiveness, including tracking and responding to customer comments
  • Ability to ensure positive message delivery to our customers
  • Ability to create upsell and cross-sell opportunities
  • Ability to manage several emails efficiently
  • Problem-solving skills
  • Good argumentation skills


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Becoming a Customer Service Representative - Fashion at Blu Selection means being part of a dynamic team that shares your passion for fashion and culture. In this role, you will be responsible for delivering exceptional customer experiences and acting as a trusted advisor to our clients.Main Responsibilities:Deliver outstanding customer service through...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Company OverviewTeleperformance Portugal is a leading provider of customer experience solutions, offering a range of services to support businesses in delivering exceptional customer service. As a Customer Service Representative for PVH, you will be working with one of the world's largest fashion companies.Job DescriptionWe are seeking a highly motivated and...


  • Lisboa, Lisboa, Portugal BluSelection Tempo inteiro

    Welcome to BluSelection, a leading luxury brand seeking a talented Customer Service Representative to join our team in Lisbon. As a Customer Service Representative for Luxury Fashion, you will be the first point of contact for our customers, providing exceptional service via phone and email.Your responsibilities will include:Providing product information to...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about fashion and customer service?We are looking for a motivated individual to join our team as a Customer Service Representative for Luxury Fashion Brands.In this role, you will be the first point of contact for customers, providing them with excellent service and support.You will be responsible for responding to customer inquiries,...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    **Company Overview:**PVH is a leading multinational company in the fashion and lifestyle industry, with over 400,000 associates operating in 40 countries.We have a portfolio of brands such as Calvin Klein, Tommy Hilfiger, Van Heusen, Izod, Arrow, and many other internationally recognized names in the fashion world.**Job Description:**As a Customer Service...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    At Blu Selection, we're seeking a talented individual to join our team as a Customer Service Representative for Luxury Fashion Brands. If you have a passion for fashion and enjoy working with customers, this role is perfect for you.The successful candidate will be responsible for providing exceptional customer service to clients of luxury fashion brands....


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About Us:At Blu Selection, we pride ourselves on providing top-notch customer service and support to our clients. As a Customer Service Representative in Fashion, you will be the face of our brand, interacting with customers to understand their needs and provide tailored solutions.You will be responsible for handling customer inquiries, resolving issues, and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Your future employer is a leading provider of luxury fashion brands and is currently seeking a highly motivated and enthusiastic Customer Service Representative who is fluent in German.As a Customer Service Representative, you will be responsible for providing exceptional customer support to their esteemed clientele.Your Responsibilities as Customer Service...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    **About the Role**We are seeking a highly motivated and results-driven Customer Service Representative to join our team in Lisbon. As a Fashion Advisor, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Provide expert advice on fashion trends and product features to customers.Solve customer...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Luxury Fashion Brand Customer Service RepresentativeWe are seeking a highly skilled customer service representative to join our luxury fashion brand team. As a customer service agent, you will be responsible for delivering exceptional support to our clients while showcasing your passion for fashion.About the Role:Provide outstanding customer...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative for Luxury Fashion. In this role, you will be responsible for providing exceptional customer service to clients across the globe.Your Responsibilities:Provide fashion guidance to customers during their shopping experience.Offer...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Company OverviewWe are a luxury fashion brand seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. Based in Lisbon, this role will provide an exciting opportunity for you to develop your skills in delivering exceptional customer experiences.


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    **Job Overview**We are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative for a leading fashion brand in Lisbon.In this role, you will be responsible for delivering exceptional customer service experiences through various communication channels, including phone and email. Your primary goal will be to...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Company OverviewWe are Blu Selection, a global customer experience specialist with a presence in over 50 countries. Our company was founded by two French entrepreneurs in the year 2000 and has since grown to become a leading player in the industry.Job DescriptionWe are seeking a highly motivated and experienced customer service representative to join our...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a key member of our customer experience department, you will be responsible for providing exceptional support to our customers via phone, email, and chat.Your primary objective will be to deliver timely and effective solutions to customer inquiries,...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are Blu Selection, a prestigious luxury fashion brand committed to excellence in customer service. We seek a highly skilled and multilingual Customer Service Representative to join our team in Lisbon. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients via phone and email, providing...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job OverviewAs a Customer Service Representative for Luxury Fashion Brand, you will be responsible for providing exceptional customer service via phone and email. You will work with customers to provide product information, resolve issues, and follow up on their queries. Our ideal candidate is someone who is passionate about the fashion industry, has...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Your OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team in Lisbon.As a Customer Service Representative for Luxury Goods, you will be the first point of contact for customers seeking information about our products.The ideal candidate will have excellent communication skills, a passion for luxury fashion,...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Blu Selection is seeking a dedicated and fashion-conscious individual to join their Customer Service team in Lisbon. As a Fashion Service Representative, you will be the face of the company, providing exceptional service to clients via phone and email.About the RoleYour key responsibilities will include:Providing product information and professional usage...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a skilled Fashion Sales Support Representative to join our multicultural team at Blu Selection. As a key member of our sales and customer service division, you will be responsible for providing exceptional support to customers across various channels.Your ResponsibilitiesAct as a fashion mentor to customers, offering expert...