Digital Experience Strategist
1 semana atrás
Company Overview
">We are creating a new Omnichannel Experience team, dedicated to improving the overall Customer Experience. Our mission is to build the best digital experiences for our Clients around the world.
">About the Role
">This is an exciting opportunity for a skilled Digital Experience Strategist to join our team and contribute to the success of our business. The ideal candidate will have experience in leading Agile projects and managing multiple teams simultaneously.
">Salary
">The estimated salary for this role is $120,000 - $150,000 per annum, depending on experience.
">Job Description
">As a Digital Experience Strategist, you will be responsible for:
">* Facilitating customer-related tasks such as gathering data, insights, feedback, and KPIs to support the implementation of new digital products and services.
">* Working closely with the Service Design and UX team to lead product development and success.
">* Creating a Product Roadmap to outline the strategy, priorities, and deliverables over time.
">* Defining approaches for product roadblocks with problem-solving to mitigate risks and avoid compromising delivery dates.
">* Prioritizing Product Releases based on revenue, success rate, and customer needs.
">* Analyzing market trends to envision customer needs based on research to ensure product relevance.
">* Managing the Product Backlog (Jira) with logs of product evolution, new features, and development roadblocks.
">* Understanding product underperformance and coordinating the right approach to improve the experience.
">Required Skills and Qualifications
">The ideal candidate will have:
">* Strong analytical and problem-solving skills.
">* Excellent people management skills.
">* Ability to manage multiple agile teams simultaneously.
">Benefits
">Phiture offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary package.
">Contact Us
">If you are a motivated and experienced individual looking for a new challenge, please submit your application. We look forward to hearing from you.
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