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Senior Operations Specialist
1 semana atrás
We are seeking a Senior Operations Specialist to join our team. As a key member of our operations department, you will be responsible for overseeing daily operations, ensuring efficiency, quality, and regulatory compliance while driving customer satisfaction.
About the Role:- Data-Driven Improvements: Conduct in-depth data analysis to identify opportunities for program enhancement, guide strategic planning, and collaboratively develop and implement solutions;
- Operational Oversight: Oversee and optimize daily operations, ensuring efficiency, quality, and regulatory compliance while driving customer satisfaction;
- Project Management: Manage strategic initiatives from inception to completion, delivering projects on time, within budget, and aligned with organizational goals;
- Over 5 years of experience in consulting or scaling operations in a fast-growing startup;
- Exceptional analytical skills and a data-driven mindset, with extensive proficiency in Looker, SQL, and Google Sheets;
- Strong execution bias, a hands-on approach, and the agility to adapt seamlessly to shifting priorities;
