Gaming Team Supervisor Position

Há 3 dias


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

About the Role: We are seeking an experienced team supervisor to manage our gaming customer service team. The ideal candidate will have strong leadership skills and experience working with medium-sized teams in a fast-paced environment.

Key Responsibilities:

  • Leading and motivating the team to achieve exceptional results
  • Maintaining high levels of customer satisfaction through effective issue resolution
  • Collaborating with other departments to ensure seamless operations
  • Analyzing data to identify trends and areas for improvement

Requirements:

  • Fluency in French (native) and English (C1 minimum)
  • Experience as a supervisor or in leadership positions
  • Prior experience in the gaming industry or passion for gaming market
  • Strong analytical and decision-making skills
  • Ability to work effectively in a team environment

About Us: Teleperformance Portugal is one of the top companies to work for in Europe, recognized for its commitment to excellence and employee satisfaction. With a multicultural team and state-of-the-art technology, we offer integrated omnichannel solutions to clients worldwide.



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