Salesforce Business Analyst Expert

Há 2 dias


Lisboa, Lisboa, Portugal Usercentrics Tempo inteiro

Unlock the Power of Data Privacy with Usercentrics

At Usercentrics, we're shaping the future of privacy and leading the way in data-driven marketing solutions. As a global leader, we believe that growth and compliance go hand-in-hand. Our vision is to empower a thriving digital ecosystem by unlocking the potential of data privacy.

We work with companies to create a healthy balance between business objectives and technology solutions. If you're passionate about bridging the gap between business and tech, this could be your dream role.

As a Salesforce Business Analyst, you'll play a critical role in our team. Your tasks will include:

  1. Collaborating with stakeholders to understand business objectives, processes, and requirements.
  2. Eliciting, analyzing, and documenting business requirements, user stories, and functional specifications.
  3. Translating business requirements into effective Salesforce solutions, including configuration, customization, and integration.
  4. Designing and configuring Salesforce features such as custom objects, fields, workflows, process builder, validation rules, and reports.
  5. Working closely with developers and system administrators to implement and test Salesforce solutions.
  6. Conducting user acceptance testing (UAT) and facilitating user training sessions.
  7. Providing ongoing support and maintenance for existing Salesforce implementations.

You'll also stay current with Salesforce releases, features, and best practices to drive continuous improvement and lead and mentor junior team members.

To succeed in this role, you'll need:

  • 3+ years of experience as a Salesforce Business Analyst, with demonstrated success in delivering Salesforce solutions.
  • A strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Community Cloud.
  • Proficiency in Salesforce configuration, customization, and integration using tools such as Process Builder, Workflow Rules, Apex Triggers, and REST/SOAP APIs.
  • Experience with agile methodologies and tools such as Jira.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
  • A minimum of ADM201 Salesforce certification. Additional certifications such as Sales Cloud Consultant or Advanced Administrator are highly desirable.

Why join Usercentrics? We offer a dynamic work environment that values innovation, collaboration, and employee well-being. You'll enjoy:

  • Flexible working hours and hybrid work arrangements.
  • The possibility of remote work and workcations.
  • A personal development budget and job-related language courses.
  • A positive and vibrant company culture.

In return for your expertise, we offer a competitive salary of €60,000 - €80,000 per year, depending on location and experience.



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