Desktop IT Support Specialist

Há 5 dias


Porto, Porto, Portugal Itdsportugal Todos Tempo inteiro

Looking for a challenging role in IT?
As a Desktop IT Support Specialist with Itdsportugal Todos, you will play a pivotal part in delivering top-notch IT assistance and solutions to our clients in Lisbon or Porto. This is a hybrid opportunity based out of Santa Iria de Azóia or Crestins / Maia, requiring you to work 4 days in the office per week.

Main Responsibilities

Your primary duties will include:

  • Providing first- and second-line remote and onsite IT support for users;
  • Installing, configuring, and maintaining hardware and software for desktop systems;
  • Troubleshooting operating system components like services, processes, and files;
  • Supporting Microsoft Outlook, Exchange, and the Microsoft Office suite;
  • Assisting with smartphone configurations and synchronizations (iOS and Android);
  • Collaborating using ITSM tools to follow best practices;
About You

To be suitable for this role, you should possess:

  • A relevant academic background in IT or related fields;
  • 3-4 years of experience in desktop management and IT support;
  • Expertise in Microsoft Windows 10/11 and Office applications;
  • Basic knowledge of TCP/IP networks and system architecture;
  • Experience with ITSM tools and an analytical mindset;
Benefits

As a Desktop IT Support Specialist with Itdsportugal Todos, you can expect:

  • A competitive salary of €35,000 - €45,000 per annum, depending on your qualifications and experience;
  • The opportunity to work with a dynamic team and contribute to the growth of our organization;
  • Ongoing training and development to enhance your skills and expertise;
  • A collaborative and supportive work environment;
  • A comprehensive benefits package, including health insurance and paid time off.

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