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Medical Devices Expert

1 semana atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Cross Border Talents is looking for a seasoned Medical Devices Expert to provide expert-level customer support for a prominent global brand. In this role, you'll play a vital part in assisting customers with innovative self-medication solutions, particularly in the diabetes care sector.

About the Role:

This position requires strong communication and problem-solving skills, as well as the ability to empathize with customers and provide patient-focused support.

Responsibilities:
  • Assist customers with the setup and use of connected medical devices, including smartphone app integration
  • Address customer inquiries with empathy and professionalism to foster trust and satisfaction
  • Maintain accurate records of customer interactions in the CRM system

In return, we offer a competitive salary, holiday and Christmas bonuses, meal allowance, health insurance coverage, and the option to stay in company-rented accommodation for the first 14 months.