Network Engineer for Enterprise IT Infrastructure
Há 7 dias
Thyssenkrupp Presta Ag Overview
As a leading business unit of the Automotive Technology segment, Thyssenkrupp AG offers integrated body-in-white solutions. The company provides project business including plant engineering, tooling, and prototyping, as well as volume production of body components from a single source.
About the Job
We are seeking an experienced System Engineer to join our team in providing L2 support for networking topics. You will work closely with our global network operations team to ensure seamless service delivery. As a key member of our IT infrastructure team, you will be responsible for supporting the Presta Steering facilities worldwide.
Main Responsibilities
- Provide L2 support for all requests on networking topics in consideration of SLA's
- Responsible for providing support services in alignment with ITIL
- Support the Presta Steering facilities around the world in all questions of the provided support area
- Knowledge of ITSM tools in general and their use in alignment with standards and regulations
- Fulfillment of Level 2 network service requests and incidents based on defined SLAs and KPIs
- Use the organization's ITSM tool for resolution tracking of incidents and requests
- Perform regular network maintenance (Operating system upgrades and configuration changes)
- Partake in network projects that improve old or introduce new concepts into the existing network environment
- Document service-related activities and project-related workloads
Required Skills and Qualifications
- Knowledge of LAN and WAN technologies
- Knowledge of Network Security technologies such as firewalls, secure internet gateways, and network authentication protocols
- Previous experience with Cisco Switches, Wireless controllers, ISE, DNAC, and Barracuda CloudGen firewalls
- Basic knowledge in Microsoft server, Linux server, and VMWare virtualization technologies
- Experience with Network Management tools (Network monitoring, IPAM, Netflow, Zscaler)
- Requirement Profile: Experience in a similar network operations service role (service desk, daily operations, and project-related tasks), multi-year experience in an Enterprise IT Infrastructure environment, university degree or equivalent education, and good English and/or German language skills in speaking and writing
Benefits
- Above average salary: €80,000 - €100,000 per year
- Flexible working time models
- Ergonomic workstations
- An extensive range of internal and external training opportunities
About Us
We value collegial cooperation and respect in dealing with each other. If this is important to you as it is to us, then apply now
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