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Slovenian Language Support Specialist
1 semana atrás
- We are seeking a highly skilled Technical Support Agent to join our team in Athens, Greece. As a Technical Support Agent, you will be responsible for identifying customers' needs and delivering appropriate solutions, including sales.
- You will guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
- You will assist customers to place an order and related issues.
- You will answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues.
- You will follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.
- Fluent Slovenian and English.
- Excellent communication skills.
- Sales experience with consumer products and services will be an asset.
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills.
