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Ad Quality Assurance Analyst
Há 7 dias
We're looking for a skilled Ad Quality Assurance Analyst to join our team at TikTok. As an Ad Quality Assurance Analyst, you will play a critical role in ensuring the quality of advertisements on our platform.
Your primary responsibility will be to review and moderate ads entering the TikTok platform, mitigating any risk to our community by supporting advertisers proactively and effectively addressing violations of our moderation policies.
Main Responsibilities:
- SOP Clarification and Training: Work with subject matter experts to clarify and eliminate ambiguities in requirements/SOPs. Provide simplified and straightforward tasks to labellers. Deliver training to labellers for complex requirements.
- Quality Improvement and Assurance: Constantly monitor and review the quality of labelled data. Identify the root cause of any issues and take appropriate remedial actions such as simplifying or disambiguating SOPs or providing additional training. Identify opportunities or areas for improvement for key metrics and propose experiments to support initiatives.
- Project Management: Ensure timely delivery of projects. Coordinate effectively with key stakeholders. Provide project visibility and progress updates to stakeholders through data.
Qualifications:
- Fluent in written and spoken English, plus business-level fluency in an additional language.
- 1-3 years' experience in operations for a tech or social media company, with data analytic experience.
- Proficiency in data interpretation and analysis; understanding of AI and Machine Learning concepts, particularly as they relate to data labelling.
- Excellent verbal and written communication skills for clear and effective communication with both requestors and labellers.
- Strong abilities in simplifying complex instructions and requirements, along with robust experience in training in a technical context.
- Experience in project management with strong organizational skills to manage multiple tasks concurrently, preferably in a data-intensive environment.
TikTok's global headquarters are in Los Angeles and Singapore, and our offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
