Integration and Governance Manager

3 semanas atrás


Porto, Porto, Portugal Dellent Consulting Tempo inteiro
Job Description

We are seeking an experienced IT Operations Director to lead our Integration Hub team at Dellent Consulting in Porto, Portugal. As a key member of our team, you will be responsible for building and leading the integration team, ensuring the availability and consistency of clear processes, procedures, best practices, and necessary tools for efficient work throughout the team.

About the Role

The successful candidate will have a minimum of 5 years of experience leading an IT Operations department in a large-scale company, with broad knowledge about IT operations and ITSM processes. You will be able to work in complex and regulated environments, with excellent leadership and communication skills.

Responsibilities
  • Build and lead the integration team, ensuring they have adequate capacity, competencies, and experience levels to handle responsibilities.
  • Responsible for the integration daily operation (2nd Line support), integration maintenance, and obsolescence planning.
  • Deliver a roadmap for the integration team to support convergence plans, align with strategy, and ensure quality and continuous improvement of processes and procedures.
  • In cooperation with the People department, organize plans for personal development and responsibilities that contribute to employee satisfaction and retention.
Benefits

We offer technical, behavioral, and linguistics training opportunities, and the chance to work in a dynamic, experienced, and friendly team. The salary range for this position is €70,000 - €90,000 per annum, depending on experience, plus additional benefits.

Requirements

A Master's degree or equivalent, obtained through working experience, and minimum 5 years of experience leading an IT Operations department in a large-scale company. Strong knowledge of IT operations and ITSM processes, with excellent leadership and communication skills.



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