German Speaking Automotive Customer Support

Há 6 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Are you passionate about delivering exceptional customer experiences? Do you have a strong understanding of the automotive industry and a proven track record of success in customer-facing roles? If so, we invite you to apply for our Support Agent position in the automotive sector.

Responsibilities:
  • Act as the primary point of contact for customers, responding to their inquiries and resolving issues.

  • Develop and maintain relationships with customers, ensuring their needs are met and exceeded.

  • Collaborate with internal teams to develop and implement new sales strategies, driving business growth and revenue.

  • Provide comprehensive training and coaching to colleagues, ensuring they possess the necessary skills to deliver exceptional customer experiences.

Requirements:

  • Native German speaker with excellent English skills, facilitating effective communication with customers and colleagues.

  • Strong background in the automotive industry, with a deep understanding of its various aspects.

  • Experience working in a fast-paced environment, handling multiple tasks and priorities.

  • Reliable, adaptable, and a fast learner, with outstanding problem-solving skills and a commitment to delivering exceptional customer experiences.

  • Able to collaborate with colleagues from diverse backgrounds and skill sets, thriving in a multicultural environment.



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