Customer Support Position with Career Growth

Há 5 dias


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

TN Portugal is seeking a skilled and enthusiastic Customer Support Agent to join our team in Porto. In this role, you will be responsible for identifying and assessing customer needs to achieve satisfaction, building sustainable relationships and trust with customers through open and interactive communication, and providing accurate, valid, and complete information by using the right tools.

You will also be required to follow clients' communication procedures and guidelines, take the extra mile to engage customers, and understand the value of good communication skills. Our ideal candidate will be fluent in German (C1) and possess strong phone contact handling skills and active listening.

We offer a full-time contract with indefinite duration, competitive salary, and performance bonus, as well as opportunities for career growth and development. Our company values diversity and inclusion and is committed to creating a work environment that is free from discrimination and harassment.



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