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Business Quality Assurance Specialist
1 semana atrás
Company Overview
BNP Paribas is a leading banking institution with a strong presence in 63 countries, employing nearly 183,000 people worldwide. The company has been operating in Portugal since 1985 and has over 8,700 employees across its 10 business entities in the country.
Our International Reach
With its global presence and regular collaboration among entities, BNP Paribas provides financing, investment, savings, and protection solutions to clients in various countries. We hold key positions in our three core operating divisions: Retail Banking, Investment & Protection Services, and Corporate & Institutional Banking.
About the Job
The Quality Assurance Officer will be responsible for undertaking quality assurance on Know Your Client (KYC) files and supporting Due Diligence Officers by providing training, guidance, and feedback based on Compliance and Regulatory expectations.
Main Activities
- Perform a posteriori independent quality controls on KYC files by sampling
- Produce reports on control results and areas of improvement identified
- Identify root causes impacting quality and define corresponding action plans per country
- Train Data Officers and Senior KYC Officers on main topics impacting quality
- Implement new policies, procedures, and communications from Compliance and GCS
Required Skills and Qualifications
- Up to 2 years of experience in Client Management, Compliance, or Audit
- Fluency in English, both oral and written
- Proficiency in Microsoft Office tools, particularly Excel and PowerPoint
- Knowledge of KYC procedures
- Great organizational skills with a results-driven mindset
Why Join BNP Paribas?
BNP Paribas is an equal opportunity employer committed to ensuring no individual is discriminated against. We are actively working to create an inclusive environment where everyone feels valued and respected.
