Global Customer Experience Specialist

Há 6 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Are you interested in working for a company that values its employees and offers opportunities to learn and grow professionally and personally? Look no further than Blu Selection in Lisbon As a Customer Service Representative, you will be part of a global community that is passionate about delivering exceptional customer experiences.

About Us

Blu Selection is a multinational organization dedicated to providing top-notch sales and customer service solutions. Our team is made up of talented individuals from over 80 nationalities worldwide. We are committed to fostering a culture of innovation, collaboration, and continuous learning.

Key Responsibilities

Your main duties as a Customer Service Representative will include:

  1. Providing support and advice to customers regarding our tobacco products
  2. Answering incoming queries via phone, email, and chat
  3. Identifying issues and providing solutions
  4. Ensuring high customer satisfaction
  5. Recording data in our CRM system
  6. Providing ad-hoc support
Requirements

To succeed in this role, you will need to possess strong soft skills, such as being an attentive listener, comfortable and skillful at communicating with people, energetic, innovative, and working proactively at a fast pace. You should also have a native level of German and at least a B1 level of English.

Benefits and Opportunities

We offer a comprehensive benefits package, including reimbursement of initial flight expenses, airport pick up, yearly two-way flight ticket back to your home country (within the EU), private health insurance, free Portuguese lessons, cooking classes, sports activities, and social events organized by the company. Plus, we provide real career opportunities in different career paths.



  • Lisboa, Lisboa, Portugal Convergys Tempo inteiro

    Join Our Team as a Global Customer Experience SpecialistWe are seeking an experienced Global Customer Experience Specialist to join our team in Lisbon. As a key member of our customer experience team, you will be responsible for delivering exceptional customer experiences across multiple channels.This will involve engaging with customers to understand their...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    The Global Customer Experience Specialist will play a vital role in shaping our customers' interactions with our company. You will be responsible for ensuring that every customer interaction meets the highest standards of quality, efficiency, and friendliness. Key responsibilities will include responding to incoming inquiries, resolving issues, and promoting...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    At Cross Border Talents, we are seeking a highly skilled Global Customer Experience Specialist to join our dynamic team in Lisbon, Portugal. As a French-Speaking Customer Advisor, you will play a vital role in supporting users of a leading search engine project.This is an exceptional opportunity to work on a globally recognized brand, delivering world-class...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...


  • Lisboa, Lisboa, Portugal Iptor Supply Chain Systems Tempo inteiro

    About UsIptor Supply Chain Systems is a global company that provides cloud ERP-solutions for Distribution and Publishing businesses. We are committed to fostering professional development and career growth, offering flexible work arrangements, and a collaborative and innovative culture.Role SummaryAs Global Customer Experience Manager, you will be...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Embark on a world-wide journey with Blu Selection, where diversity and inclusivity thrive. As a Global Customer Experience Specialist, you will be the face of our brand, ensuring that every interaction is exceptional and memorable.Your key responsibilities will include:Providing expert solutions to customer inquiries via phone, email, or social mediaOffering...


  • Lisboa, Lisboa, Portugal Eva Global Tempo inteiro

    Join Us in Sunny Malaga as a Spanish and Italian-Speaking Customer Experience Specialist ?? About the Role: Hey there Are you fluent in Spanish and Italian ( Mandatory) and passionate about providing stellar customer service and want to work remotely from sunny Lisbon? We're expanding our vibrant team in Lisbon, Portugal, and we want you If you're a...


  • Lisboa, Lisboa, Portugal Eva Global Tempo inteiro

    Join Us in Sunny Malaga as a Spanish and Italian-Speaking Customer Experience Specialist About the Role: Are you fluent in Spanish and Italian (Mandatory) and passionate about providing stellar customer service?We're expanding our vibrant team in Lisbon, Portugal, and we want youIf you're a communication whiz and love the idea of working in a sunny, dynamic...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Social network you want to login/join with:Global Retail Customer Experience Specialist (French, remote)Location: Remote (from Coimbra to the north of Portugal)Job Category:OtherEU work permit required:YesJob Reference:bf8016964ff9Job Description:Starting Date: 20/Apr/25Schedule: Monday to Friday 09:00 - 21:30 (Rotational shifts), Saturday 09:00 - 20:00...


  • Lisboa, Lisboa, Portugal Eva Global Tempo inteiro

    Your Key Responsibilities As a Customer Experience Specialist, you'll be the first point of contact for our German-speaking clients. You'll need to solve complex issues, offer creative solutions, and work closely with our fantastic team to ensure seamless customer service. To succeed in this role, you should have excellent communication skills, be...


  • Lisboa, Lisboa, Portugal Eva Global Tempo inteiro

    Join Us in Sunny Lisbon as a German-Speaking Customer Experience Specialist About the Role: Hey thereAre you fluent in German and passionate about providing stellar customer service?We're expanding our vibrant team in Malaga/Torremolinos, Spain and we want youIf you're a communication whiz and love the idea of working in a sunny, dynamic environment, this is...


  • Lisboa, Lisboa, Portugal TikTok Tempo inteiro

    About the RoleThis is an exciting opportunity to join our Global Monetization Integrity team as a Global Operations Specialist. The successful candidate will be responsible for reviewing and moderating advertisements entering the TikTok platform, mitigating risk to our community and supporting advertisers proactively.Main Responsibilities:Moderate content...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Company OverviewPhiture is a global technology company dedicated to powering an inclusive, digital economy. Our mission is to connect and empower people in 200+ countries and territories worldwide.Job SummaryWe're seeking an experienced Customer Support Manager to lead our customer support operations. The successful candidate will be responsible for managing...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about providing exceptional customer experiences? Do you have a native level of German and excellent English language skills? Blu Selection is seeking a Global Travel Experience Specialist to join our team in Lisbon. As a specialist in the travel industry, you will be responsible for delivering world-class service to our clients'...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Blu Selection is a multinational organization that provides sales and customer service solutions to companies around the world. We are looking for a Customer Experience Specialist for Global Entertainment to join our team in Lisbon.About the JobThe ideal candidate will have a native level of German and at least a B1 level of English. They will also be...


  • Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    Social network you want to login/join with:Global Retail Customer Experience Specialist, LisboaClient: Cross Border TalentsLocation: Lisboa, PortugalJob Category: OtherSalary: -$0-0/monthlyEU work permit required: YesJob Views: 9Posted: 23.01.2025Expiry Date: 09.03.2025Job Description:Starting Date: 13/Feb/25Location: Remote (from Coimbra to the North...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Social network you want to login/join with:Global Retail Customer Experience Specialist, LisboaClient: Cross Border TalentsLocation: Lisboa, PortugalJob Category: OtherSalary: -$0-0/monthlyEU work permit required: YesJob Views: 9Posted: 23.01.2025Expiry Date: 09.03.2025Job Description:Starting Date: 13/Feb/25Location: Remote (from Coimbra to the North...


  • Lisboa, Lisboa, Portugal Eva Global Tempo inteiro

    Join Us in Sunny Lisbon as a Norwegian-Speaking Customer Experience Specialist ?? About the Role: Hey there Are you fluent in Norwegian and passionate about providing stellar customer service? We're expanding our vibrant team in Lisbon, Portugal and we want you If you're a communication whiz and love the idea of working in a sunny, dynamic environment,...


  • Lisboa, Lisboa, Portugal Eva Global Tempo inteiro

    Join Us in Sunny Lisbon as a German -Speaking Customer Experience Specialist ?? About the Role: Hey there Are you fluent in German and passionate about providing stellar customer service? We're expanding our vibrant team in Lisbon, Portugal and we want you If you're a communication whiz and love the idea of working in a sunny, dynamic environment, this is...


  • Lisboa, Lisboa, Portugal Eva Global Tempo inteiro

    Join Us in Sunny Lisbon as a German-Speaking Customer Experience Specialist About the Role: Are you fluent in German and passionate about providing stellar customer service?We're expanding our vibrant team in Lisbon, Portugal and we want youIf you're a communication whiz and love the idea of working in a sunny, dynamic environment, this is your chance to...