Office Based Quality Assurance Specialist
Há 7 dias
At Recruitment Direct, we are seeking a highly skilled Office Based Quality Assurance Specialist to join our team in Lisbon, Portugal. This is an exciting opportunity for a detail-oriented individual with excellent communication skills and a strong background in quality assurance.
About the RoleThis role involves working closely with our team to ensure that all content meets the highest standards of quality. As an Office Based Quality Assurance Specialist, you will be responsible for evaluating and rating various content types, including audio, video, text, and photos. Your task will be to provide thorough written explanations to support each rating and enhance overall rater quality.
You will also participate in calibration sessions with the team and stakeholders, follow instructions from the team lead to ensure consistent quality standards, assist in training and provide feedback to team members, collaborate with team members to share best practices and contribute to a continuous improvement culture, and manage multiple assignments simultaneously.
Daily Responsibilities- Evaluate and rate various content types, including audio, video, text, and photos.
- Provide ratings with written rationales for individual judgments and decisions, adhering to the provided task guidelines.
- Participate in calibration sessions with the team and stakeholders.
- Follow instructions from the team lead to ensure consistent quality standards.
- Assist in training and provide feedback to team members.
- Collaborate with team members to share best practices and contribute to a continuous improvement culture.
- Manage multiple assignments simultaneously.
To be successful in this role, you must have:
- English C1 level proficiency and native level Japanese.
- University degree preferred.
- Willingness to work flexible shift timings.
- Comfortable with G Suite, especially Google Sheets.
- Highly detail-oriented, rigorous, and analytical.
- Excellent verbal and writing skills with the ability to present reasoning in a clear, concise, and logical manner.
- Strong sense of logical reasoning and decision-making abilities.
We offer a competitive salary package, including a basic salary of approximately €42,000 per annum, plus additional benefits. If you are a motivated and detail-focused individual looking for a challenging role in quality assurance, please submit your application.
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