Digital Product Advisor
Há 1 mês
About the Role:
As a Digital Product Advisor at Blu Selection, you will be responsible for providing exceptional customer support and experience to small and medium-sized businesses via various communication channels. Your main responsibilities will include providing pre and post-sales support, product and tool support, and ensuring that clients receive a high-quality service experience.
Key Responsibilities:
- Provide support to clients via chat, email, and phone
- Offer pre and post-sales support for all self-service products
- Provide product and tool support to improve clients' experience
- Respect established procedures and quality of service agreements, achieving and excelling individual and team targets
Requirements:
- You have a native level of Turkish and fluent level of English (at least B2-C1)
- You have previous experience in customer service and social media marketing
- You have very good communication skills
- You are motivated, reliable, and committed in your work
- You have a drive for excellence and professionalism
What We Offer:
- Type of contract: a long-term fixed term contract, renewable every year
- Working hours: full time or part time options on rotating shifts (depending on the project)
- Salary conditions: 1070€ gross/month (including free accommodation) or 1360€ gross/month (excluding accommodation)
- Reimbursement of initial flight expenses after 9 months
- Airport pick up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
- Real career opportunities in different career paths
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