Digital Product Advisor

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

About the Role:

As a Digital Product Advisor at Blu Selection, you will be responsible for providing exceptional customer support and experience to small and medium-sized businesses via various communication channels. Your main responsibilities will include providing pre and post-sales support, product and tool support, and ensuring that clients receive a high-quality service experience.

Key Responsibilities:

  • Provide support to clients via chat, email, and phone
  • Offer pre and post-sales support for all self-service products
  • Provide product and tool support to improve clients' experience
  • Respect established procedures and quality of service agreements, achieving and excelling individual and team targets

Requirements:
  • You have a native level of Turkish and fluent level of English (at least B2-C1)
  • You have previous experience in customer service and social media marketing
  • You have very good communication skills
  • You are motivated, reliable, and committed in your work
  • You have a drive for excellence and professionalism

What We Offer:
  • Type of contract: a long-term fixed term contract, renewable every year
  • Working hours: full time or part time options on rotating shifts (depending on the project)
  • Salary conditions: 1070€ gross/month (including free accommodation) or 1360€ gross/month (excluding accommodation)
  • Reimbursement of initial flight expenses after 9 months
  • Airport pick up
  • Yearly two-way flight ticket back to your home country (within the EU)
  • Help in paperwork, opening bank account, etc. upon your arrival
  • Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
  • Real career opportunities in different career paths


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