Digital Product Expert for Customer Experience
2 semanas atrás
Are you looking to advance your career in the exciting field of digital products and customer experience?
About this roleWe are seeking a highly skilled Digital Product Advisor to join our team in Lisbon. As a Digital Product Advisor, you will play a key role in delivering exceptional customer experiences through innovative product solutions.
Your responsibilities will include:
- Managing back office activities related to online orders
- Coordinating with customers to resolve issues and ensure satisfaction
- Providing support to customer service agents on complex cases
- Communicating effectively with customers via phone or email to resolve problems
- Ensuring high-quality standards and client satisfaction
To succeed in this role, you will need:
- Native-level proficiency in German
- A good level of English
- Strong organizational skills and efficiency
- A positive mindset and motivation
- Excellent communication skills
- Punctuality and flexibility
This role offers a competitive salary and benefits package, including:
- Type of contract: yearly or 6-month contract, renewable
- Working hours: full-time (40 hours/week, 5 days/week) on rotating shifts
- Salary conditions: €950-€1,000 gross/month (based on experience)
- Additional benefits for international candidates:
- Reimbursement of initial flight expenses
- Airport pick-up
- Yearly two-way flight ticket back to home country (within EU)
- Private health care available from contract signature
- Free Portuguese lessons, cooking classes, sports activities, and social events
- Real career opportunities in different career paths
We are an international recruitment company based in Barcelona, Paris, Berlin, and Amsterdam. We specialize in connecting international candidates and companies. Our mission is to provide top talent to organizations across the globe.
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