Senior Legal Operations Coordinator

3 semanas atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

Job Overview

We are seeking a skilled and experienced Senior Legal Operations Coordinator to join our team in Lisbon, Portugal. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our legal services and providing exceptional support to our customers.

About the Role

This is an exciting opportunity for a highly organized and detail-oriented individual who has experience in customer service and legal operations. You will work closely with our legal team to verify that transport operators are treating all passengers fairly and manage legal claims on behalf of our customers.

Your Responsibilities

  • Verify transport operators' compliance with passenger rights
  • Manage legal claims with lawyers, legal officers, and national enforcement bodies
  • Provide exceptional customer service and support to resolve customer issues

Requirements

To succeed in this role, you must have:

  • A high level of German language proficiency (B2) and fluent English skills
  • Excellent communication and interpersonal skills
  • Previous experience in customer service or a related field

What We Offer

In return for your hard work and dedication, we offer a competitive salary range of €35,000 - €45,000 per annum, depending on experience, plus performance bonuses and benefits. You will also receive full paid training on our company and projects, as well as career development programs and language classes.

Location and Eligibility

This role is based in Lisbon, Portugal, and requires applicants to be eligible to work in Portugal.



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