Service Delivery Manager
3 semanas atrás
Job Title: Service Delivery Manager - Infrastructure Expert
Company: Hexa People
Job Description:
Hexa People is seeking a highly skilled Service Delivery Manager to join our Infrastructure team. As a Service Delivery Manager, you will play a key role in ensuring the smooth delivery of infrastructure services to our clients. The ideal candidate will have a strong background in IT and infrastructure management, with a proven track record of delivering high-quality services.
Key Responsibilities:
- Manage vulnerabilities reports on a weekly/monthly basis, providing specific views depending on requests.
- Identify vulnerabilities gaps according to the risks defined by Security teams and lead proactively some remediation plans with the technical teams.
- Take the lead on processes and provide solutions.
- Manage the vulnerabilities action plan, providing a specific view on KPI and progress for each company.
- Prepare regular and ad-hoc reports on progress, financial status, risks, and issues.
Requirements:
- Minimum 7 years of experience with high potential.
- Degree in Technology.
- Background in IT domain mandatory. Infrastructure (Linux, Windows, AWS) is a plus.
- Structured and rigorous approach.
- Experience in vulnerabilities/reporting in a challenged and multi-project environment.
- Strong interpersonal skills, excellent oral and written skills, with the ability to work in client-facing projects.
- Flexibility and ability to work in environments with changing priorities.
- Data analysis skills.
- English language: fluent.
- Software currently used: Excel, PowerBI, JIRA.
- Knowledge in Python can be a plus.
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