Store Operations Manager

Há 1 mês


Lisboa, Lisboa, Portugal Claire'S Tempo inteiro

Job Summary:
As a Store Operations Manager at Claire's, you will play a key role in supporting the Store Manager in achieving retail store targets, delivering exceptional customer service, and maintaining a well-merchandised store environment. This role requires strong leadership skills, excellent communication, and the ability to analyze sales reports and strategically problem-solve.

Key Responsibilities:
Drive sales and profit growth through effective sales strategies and customer engagement
Ensure the store is well-merchandised and commercially correct
Lead and develop a high-performing team to enhance their skills and career development
Provide excellent customer service and resolve customer complaints in a timely and professional manner
Analyze sales reports and make data-driven decisions to drive business growth
Maintain a safe and secure store environment

Requirements:
High school diploma or equivalent required
Minimum one year retail management experience
Excellent verbal and written communication skills
Basic computer skills
Ability to analyze sales reports and strategically problem-solve
Ability to stand during scheduled shifts and maneuver up to 25 lbs regularly and up to 75 lbs occasionally


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