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Technical Support Professional in a Multilingual Environment
1 semana atrás
Smart-Recruitments is seeking a highly skilled Technical Support Professional to join our team. In this role, you will work as a first point of contact for international clients, utilizing your technical and interpersonal skills to resolve technical issues and provide exceptional customer service.
Key Responsibilities:
• Respond to customer inquiries and resolve technical issues in a timely and efficient manner.
• Collaborate with internal teams to identify and analyze technical issues, escalating when necessary.
• Provide regular updates to customers and stakeholders regarding issue status and solutions.
Requirements:
• Fluency in Norwegian and English is required for success in this role.
• Strong technical knowledge and experience in a technical support role, preferably in security or systems administration.
• Excellent interpersonal skills, with a focus on customer satisfaction and empathy.
Benefits:
Comprehensive relocation support to Lisbon, comprehensive health insurance coverage, and opportunities for career advancement within a dynamic and multicultural environment.
