Autonomous Shopping Solution Deployment Expert

2 semanas atrás


Lisboa, Lisboa, Portugal Aifi Inc. Tempo inteiro

About Aifi Inc., a leading provider of AI technology, empowers retailers worldwide to scale autonomous shopping solutions with 100% computer vision. Our camera-only platform enables businesses to provide a seamless checkout experience to their customers. We work through cameras and computer vision to allow quick and efficient shopping for various store formats across multiple global retail segments.

Aifi's solutions adapt to numerous verticals, including convenience stores, sports and entertainment venues, universities, workplaces, and travel retail. Our customers include LA Clippers, Golden State Warriors, NASCAR, Florida Panthers, Aldi, Compass Group, Zabka, and many more. We have the highest number of store deployments globally with over 100 active stores.

We are rapidly expanding our autonomous store solution footprint and need a Software Deployment Engineer (SDE) to help manage the deployment of our software solution as part of activating client locations in North America and Europe.

This is an open position for remotely based, work-from-home candidates who will own projects primarily in their region (North America or Europe) while supporting colleagues in the other region taking a follow the sun approach.

Top candidates will be highly analytical and have hands-on experience with deploying software in an integrated environment and enabling SaaS-based technologies preferably in the Retail industry. They will gain full knowledge of the front and back ends of our technology and work closely with the hardware deployment and provisioning team where their knowledge of networking will be key.

The Software Deployment Engineer's core goal is the automation of Aifi's software deployment both on premises at client locations and in the cloud, including auto-provisioning of servers and clusters, while providing continuous support and troubleshooting expertise for all configurations necessary to a successful deployment.

They will also cooperate with other teams within Aifi empowering them to perform their development and QA tasks through platform virtualization, gaining knowledge over upcoming changes, evaluating their impact on deployments and contributing to rollout strategies.

Responsibilities:

  1. Obtaining and maintaining thorough knowledge of the Aifi technology and tools
  2. Participating in cross-functional group activities supporting technical aspects of advanced project planning, hardware installation connectivity and operation, and post-installation quality assurance testing
  3. Accepting integration oversight responsibilities from project managers once stores are fully prepared for installation
  4. Following existing deployment processes, identifying and driving process and documentation improvements
  5. Partnering with project managers to diligently maintain all records in a central repository for ease of reference during and after deployment
  6. Facilitating technical discussions, being able to resolve high-level project issues
  7. Leading technical tasks to resolve issues, track bug fixes, escalate persistent and/or critical issues during the deployment process
  8. Utilizing strong influence and persuasion skills to reset expectations to project changes as needed - across all parties
  9. Managing the complete User Acceptance Testing (UAT) process to verify system accuracy, stability, and readiness for public opening

Requirements:

  • Fluency in English
  • Instinctive desire to find answers and improve processes through detailed personal initiative and analytical investigative processes
  • Advanced troubleshooting and problem-solving skills utilizing science and engineering education to arrive at practical solutions
  • Ability to reason in 'real time'
  • Experience with micro-services, docker/containers, and Kubernetes with good understanding of Deployments, StatefulSet, DaemonSet, ReplicaSets, and Pods, Services and Ingresses, ConfigMaps, and Secrets and how they all relate
  • Ability to dig through logs and perform debugging, understanding how different components interact with each other and where points of failure can exist
  • Proven knowledge of networking and REST APIs
  • Ability to work a flexible schedule during store installations
  • 3+ years of hardware/software technical implementation experience
  • BA/BS degree in Computer Science or equivalent experience; Engineering, Networking, or Hardware experience preferred
  • Highly technical and analytical with the ability to engage internal team members and 3rd-party integrators in an effective and supportive manner
  • Able to travel within the US or internationally periodically as training or customer needs require

Estimated Salary Range: $120,000 - $180,000 per year, depending on experience and qualifications.



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