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Business Operations Coordinator

2 semanas atrás

Lisboa, Lisboa, Portugal Willis Towers Watson Tempo inteiro
Job Summary

We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team. The ideal candidate will be responsible for managing access requests, supporting business leaders with administrative tasks, maintaining and updating critical documentation, and providing organizational support to enhance overall efficiency.

The successful candidate will have excellent communication skills, strong knowledge of Microsoft Office tools, and the ability to collaborate across multiple teams and functions.

  • Request, manage, and track access requests for the organization;
  • Coordinate the creation of activities in business tools for new teams or modifications to existing teams;
  • Develop and maintain support materials for implemented tools and platforms, integrating them into team-specific onboarding plans;
  • Create and maintain a centralized knowledge repository for all technical training materials;
  • Create and update Standard Operating Procedures (SOPs) to ensure consistency and accuracy;
  • Support the business in the migration of Team Collaboration Tool and other existing tools, ensuring smooth transitions;
  • Provide administrative support to the business leadership, including scheduling and drafting key documents;
  • Assist with formatting of presentations and communication resources including typing as required;
  • Schedule team meetings and draft agendas, take minutes and coordinate actions taken;
  • Coordinate logistics for complex meetings/seminars or team events;
  • Update and maintain business presentations and communication materials to ensure alignment with current objectives;
  • Assist in the planning and coordination of business visits, ensuring logistics and materials are in place;
  • Organize travel arrangements for business purposes, including hotel and flight bookings, expense advances, and compliance with company procedures;
  • Submit and track expense reports to ensure timely processing and policy adherence;
  • Maintain and update the roster for business teams to ensure accurate workforce tracking;
  • Keep accurate records and documentation for audits and internal reporting, ensuring compliance with company standards.