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Company Overview
Tn Portugal is a multilingual recruitment agency based in Lisbon, Portugal. We specialize in recruiting Scandinavians, Dutch, Germans, and Finns for various positions across Europe. Our goal is to provide top-notch services and ensure a smooth transition for our clients as they settle in their new countries.
Job Description
We are looking for a highly skilled E-commerce Support Specialist to join our team. As an E-commerce Support Specialist, you will be responsible for reviewing and processing incoming legal requests related to privacy claims, defamation, fraud, and falsification. You will need to stay up-to-date with client policies and guidelines, reviewing requests within agreed turnaround times and standards of quality. This role requires strong analytical skills and attention to detail.
Key Responsibilities
- Review and process incoming legal requests related to privacy claims, defamation, fraud, and falsification.
- Stay up-to-date with client policies and guidelines.
- Review requests within agreed turnaround times and standards of quality.
Requirements
- You must speak and write French at a native level and have fluency in English (B2).
- 0-12 months of experience in administrative tasks or other roles involving extensive reading is preferred, particularly with a legal background or in the travel industry.
- You should have good computer handling skills, excellent problem-solving abilities, and strong communication and negotiation skills.
Benefits
- Health insurance and life insurance.
- A relocation package including a refund of up to €2000 on your first payslip, assistance with finding accommodation, support in obtaining a Portuguese tax number, and help with residence permits.
- A meal allowance of €7.63 per day of work paid via a meal card.
- Performance bonuses.
- Development opportunities, including moving to another project, becoming a team leader, quality analyst, or HR department member.