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French-Speaking Help Desk Professional

1 semana atrás

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We are seeking a French-Speaking Help Desk Professional to join our team in Braga, Portugal. As a French-Speaking Help Desk Professional, you will be responsible for providing high-quality customer service to French-speaking clients, troubleshooting technical issues related to website services, and ensuring prompt resolutions.

You will work closely with our customer support team to identify and resolve technical issues, provide guidance on the usage of website tools, and ensure customers receive timely and effective support. A strong understanding of website technical solutions and excellent problem-solving skills are essential for this role.

We offer a competitive salary, comprehensive health and life insurance, meal allowance, transport allowance, career growth opportunities, and company-provided equipment. If you are passionate about customer service and technology, this is an exciting opportunity to join our growing team.

Key Responsibilities:
  • Provide high-quality customer service to French-speaking clients
  • Troubleshoot technical issues related to website services
  • Work closely with the customer support team to identify and resolve technical issues
Required Skills and Qualifications:
  • Strong understanding of website technical solutions
  • Excellent problem-solving skills
  • Ability to work in a fast-paced environment and manage multiple tasks and customer interactions simultaneously