Operational Resilience Strategist

Há 16 horas


Lisboa, Lisboa, Portugal Hiscox Tempo inteiro

About Hiscox

Hiscox is a global specialist insurer with a strong brand, powerful balance sheet, and plenty of room for growth. We have over 3,000 staff across 14 countries and 34 offices.

Our Lisbon office employs around 500 professionals from 29 diverse nationalities. To maintain a healthy work-life balance, we provide a 35-hour workweek and flexible working arrangements.

We value courage, humanity, ownership, integrity, and connection, believing that together we can build something better.

Job Summary

The Operational Resilience Lead role is key to ensuring Hiscox's operational resilience, enabling us to continue delivering critical operations during periods of disruption and meet regulatory obligations.

This role will safeguard essential operations and services, preventing intolerable harm to customers.

Key Responsibilities

  • Sets Group-level standards for operational resilience, covering business continuity, disaster recovery, and regulatory requirements.
  • Works with business units to plan and execute operational resilience testing.
  • Develops plans to obtain a Group-wide view of operational resilience testing.
  • Collaborates with internal stakeholders to ensure alignment and integration of resilience measures with Group policies and standards.
  • Identifies vulnerabilities and tracks progress in resolving them.
  • Supports the Head of Technology Governance and Resilience with resilience-related activities.

Candidate Profile

  • A good understanding of industry best practices in operational resilience and knowledge of regulatory requirements, such as the PRA and FCA Operational Resilience Policy and DORA.
  • Proven track record of delivering operational resilience in a regulated environment.
  • Experience implementing operational resilience processes, policies, and ways of working.
  • Able to analyze complex data and identify potential vulnerabilities and impact on business operations.

Benefits

We offer a competitive salary (£60,000 - £80,000 per annum) and a range of benefits, including a bonus, contributory pension, 25 days annual leave, and 2 Hiscox days off per year.

Work-life balance is important to us, so we provide flexible working arrangements, including hybrid working models.



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