Cloudflare Trust and Safety Legal Response Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Cloudflare Tempo inteiro
Job Title: Trust and Safety Legal Response Specialist

Cloudflare is seeking a detail-oriented and thoughtful team member to join our global Trust and Safety Legal Support Team. As a Trust and Safety Legal Response Specialist, you will play a critical role in addressing legal requests seeking customer information and performing account reviews to combat abuse in line with Cloudflare's Terms of Service.

Responsibilities:
  • Administer efficient and compliant handling of legal requests, including requests for information from law enforcement and government officials, and in response to third-party civil matters.
  • Perform operations seamlessly and timely, maintaining a high level of quality and accuracy.
  • Partner with cross-functional teams, including Public Policy, Legal, and Product Engineering teams, to ensure policies and processes are carried out in a scalable fashion.
  • Deal with sensitive content and emotionally charged escalations with tact and a calm demeanor.
  • Participate in a rotating weekend coverage duty.
Requirements:
  • 5+ years of legal support experience processing requests for user information, legal documents, or other relevant background experience in Legal or Trust & Safety.
  • Demonstrate working knowledge of DNS and how the Internet works.
  • Experience managing sensitive content and emotionally charged escalations with tact and a calm demeanor.

Cloudflare is committed to building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. If you are a detail-oriented and thoughtful individual who is committed to developing yourself and learning new skills, we encourage you to apply for this role.



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