Trust and Safety Legal Response Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Cloudflare Tempo inteiro
About the Role

Cloudflare is seeking a detail-oriented and thoughtful team member to join our global Trust and Safety Legal Support Team. As a Trust and Safety Legal Response Specialist, you will play a critical role in addressing legal requests seeking customer information and performing account reviews to combat abuse in line with Cloudflare's Terms of Service.

Responsibilities
  • Administer efficient and compliant handling of legal requests, including requests for information from law enforcement and government officials.
  • Partner with cross-functional teams to ensure policies and processes are carried out in a scalable fashion.
  • Deal with sensitive content and emotionally charged escalations with tact and a calm demeanor.
  • Manage multiple projects and tasks to completion.
Requirements
  • 5+ years of legal support experience processing requests for user information, legal documents, or other relevant background experience in Legal or Trust & Safety.
  • Demonstrate working knowledge of DNS and how the Internet works.
  • Experience managing sensitive content and emotionally charged escalations with tact and a calm demeanor.
  • Strong written and verbal communication skills, attention to detail, and ability to manage multiple projects and tasks to completion.
What Makes Cloudflare Special

Cloudflare is a highly ambitious, large-scale technology company with a soul. We're committed to protecting the free and open Internet and believe that everyone deserves access to a fast, secure, and private online experience.

We're proud to be an equal opportunity employer and are committed to providing equal employment opportunity for all people. We value diversity and inclusiveness and believe that everyone deserves to be treated with respect and dignity.



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